When Job Searching, We Should Mind Our Technology
Things have gotten more complicated since the last time I was on the job hunt. With so many communication tools, social media platforms, and old-fashioned personalities to contend with, it’s hard for today’s new graduates and job seekers to know the best way to get in touch before, during, and after the job interview.
Should I call? Is snail mail a waste of time? Does anyone even have a fax machine anymore? Would it be creeper stalkerish of me to send an unsolicited message via LinkedIn, or to Tweet a potential job contact?
To help answer these and other job search conundrums, Rob Hellmann, vice president of The Five O’Clock Club, a career development agency, offers this tech-etiquette advice:
Snail-mail still rules for resumes. Surprised? Here’s why, according to Hellmann: Business people get too much email and spam these days to pick your message out of the pile. Plus, most people feel less guilty hitting “delete,” than throwing a letter into the trash. Plus, he adds: “Snail mail allows you to take advantage of paper quality, résumé design and appealing typefaces so that the package you are sending is more like a printed marketing piece than a quick solicitation.”
As someone who hates physically opening mail (as I suspect many people do nowadays), I say double-up your efforts. Send the hard copy, wait a couple of days, and then e-mail it along, too. Just don’t be like: “Hey, I sent my resume, why didn’t you call me yet?”
For following up, go with e-mail. You’ve sent your letter and resume, and hopefully, had a conversation in person or on the phone. Now it’s time to shoot over a “hey, remember me?” message. That’s because e-mail is generally viewed as acceptable for communication after a meeting, says Hellmann. Of course, thank-you notes should still get the old-fashioned mailing treatment. (Even those with a mail aversion like me like opening those!)
When e-mailing, keep this tip in mind: “Spend just as much time crafting your e-mail as you would a traditional letter,” says Hellmann. But, don’t write a novel. “E-mails are often scanned or read quickly, and they are easily misinterpreted. Many readers pay less than 100 percent attention and seek the key words or phrases, so they miss a nuance or a key point.”
Be careful when using your phone to communicate. That goes for those of us hooked on Blackberrys, iPhones, and other smart phones. Here’s why: “The typical mobile message has at least two typos in it because it’s composed in a hurry, and in quick reaction to an inbound e-mail. And the tone tends to be terse or glib and subject to misinterpretation,” says Hellmann. Of course, using your cell for a regular call is bad news, too, since service isn’t always high quality. That’s why Hellmann advises to never use your cell to do a phone interview. “The interviewer could easily miss words, lose the tone of your voice or not hear your emphasis on a critical question. And you may not be able to communicate energy or enthusiasm without shouting.
LinkedIn is good, but it won’t do all the work for you. LinkedIn should definitely be on your list of job searching strategies, says Hellmann. However, he says: “For LinkedIn to work, someone has to contact you. Use these passive techniques and then get on with your real search.”
What do you think — good advice? Have you made any techno faux pas during your job hunt? Or, do you have a techno tip that works for you? Please share your thoughts below.
-Dawn Papandrea

Whether you have the “luck of the Irish” or not, it’s possible for you to make your own career luck by pursuing education in a field that excites you.
Unemployment is through the roof and the economy is in the toilet. In a job market like this, you can’t afford to be lackadaisical in the job search process. While a top-notch resume, cover letter, and interview (followed by a thank-you note) are critical, there are a few other to-knows that can take you from the bottom of the barrel to the top of the heap. Check out these college career directors’ tips, compiled by



