Network Operations Center Technicians

by Barbara Bellesi

A network operations center, commonly known by the acronym NOC, is a room or area in which technicians control computers, television broadcasts, or any other type of communications network. Technicians who work in this type of environment are there to ensure that processes within the network run smoothly.

Duties of a network operations center technician

The number and complexity of a network operations center technician's tasks depend upon the size of the organization in which the NOC exists. Generally, a NOC technician is responsible for troubleshooting performance issues, such as power failures, line coding errors, and downed circuits -- any problems that can affect the regular operations of a network. Because problems vary in difficulty and scope, there are various levels or tiers of technicians in a network operations center. It is common for lower-level NOC technicians to work with or defer to higher level technicians in order to resolve network issues.

Where to find network operations center technician jobs

Any company or organization that requires a central control room or a "brain" is where a network operations center technician can find employment. Examples of job opportunities include television studios and telecommunication firms.

Programs for network operations center technicians

The Bureau of Labor Statistics indicates that most employers prefer new hires to have earned at least a bachelor's degree, but there are many who also accept two-year degrees. Many network operations center technicians have degrees in computer science, information science, or management information systems. Because computer technology changes so rapidly, it is important for those looking for work in this field to stay on top of the newest and most modern computer programs and technologies.

Demand for network operations center technicians

According to the Bureau of Labor Statistics, the demand for employment in computer science is expected to grow by well over 30 percent by the year 2016. As computers become more and more a part of a company or organization's every day existence, networks will also be more widespread, thus creating an ongoing demand for skilled workers.